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ClickMeeting

ClickMeeting

Overview

What is ClickMeeting?

ClickMeeting is a webinar solution formerly owned by GetResponse, an email marketing software company. ClickMeeting's online meeting and collaboration tools are designed to support the sales, marketing, e-learning, and training needs of business of all sizes.

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Recent Reviews

Use a ClickMeeting every day!

10 out of 10
March 25, 2024
We mostly use ClickMeeting to organize webinars and another online meetings for the teachers and educators. During the pandemic of …
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TrustRadius Insights

ClickMeeting has become an indispensable tool for organizations across various departments, enabling them to conduct effective meetings …
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Nice and easy

10 out of 10
August 24, 2023
I use ClickMeeting to make educational webinars for people who are interested in finding a new job, establishing their first business, or …
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intuitive and easy to use

10 out of 10
August 02, 2023
I use ClickMeeting for online meetings with colleagues, to talk to experts. Thanks to the platform, I can work from anywhere and contact …
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Review

10 out of 10
July 03, 2023
I recommend ClickMeeting as a great tool for organizing big and small-scale webinars. ClickMeeting is very easy to use with very …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (50)
    9.9
    99%
  • Meeting initiation (50)
    9.8
    98%
  • High quality audio (51)
    9.7
    97%
  • High quality video (51)
    9.7
    97%

Reviewer Pros & Cons

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Pricing

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Live 25

$25

Cloud
up to 25 attendees

Live 50

$35

Cloud
up to 50 attendees

Automated 25

$40

Cloud
up to 25 attendees

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://clickmeeting.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $25 per month
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Product Demos

ClickMeeting Review (One of the best Webinar Software)

YouTube

How to grow online sales with product demo webinars

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

9.7
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

9.8
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

9.9
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

9.7
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

9.8
Avg 8.3
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Product Details

What is ClickMeeting?

ClickMeeting brings the power of webinars to organizations of any size, from one-person firms to multinational enterprises. The vendor says their web-based solution is easy to use and covers the entire webinar process—from preparation to presentation, and from interaction to follow-up.

Because the platform is browser-based, it requires no software installation and works on all devices and operating systems. The user interface includes interactive tools and features to make webinars engaging for attendees and cost-effective for organizers. And with a few clicks, organizers can customize user-facing elements with a logo and company colors for a total brand experience.

According to the vendor, ClickMeeting is perfect for gathering a target audience to convey knowledge, demonstrate expertise, and generate sales. The vendor offers a 30-day free trial, and no credit card required.

ClickMeeting Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Additional Features

  • Supported: moderated chat
  • Supported: simultaneous chat translation
  • Supported: moderated (Q&A) and private chat
  • Supported: meeting room rebranding

ClickMeeting Screenshots

Screenshot of Whiteboard featureScreenshot of Presentation featureScreenshot of Responsive designScreenshot of Webinar roomScreenshot of Webinar room 2Screenshot of Webinar room 3

ClickMeeting Video

Take a quick tour and learn how our tools help you before, during, and after your webinar.

ClickMeeting Integrations

ClickMeeting Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesWorldwide
Supported LanguagesEnglish, Russian, Polish, German, Spanish, French, Portuguese

Frequently Asked Questions

ClickMeeting is a webinar solution formerly owned by GetResponse, an email marketing software company. ClickMeeting's online meeting and collaboration tools are designed to support the sales, marketing, e-learning, and training needs of business of all sizes.

ClickMeeting starts at $25.

GoTo Webinar, Adobe Connect, and Webex Webinars are common alternatives for ClickMeeting.

Reviewers rate Calendar integration and Integrates with social media and User authentication highest, with a score of 10.

The most common users of ClickMeeting are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(69)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

ClickMeeting has become an indispensable tool for organizations across various departments, enabling them to conduct effective meetings and enhance communication with colleagues and customers. With its user-friendly interface and professional technical support, ClickMeeting has been praised for its usability in organizing both small-scale webinars and large virtual events. Users appreciate its stability, reliability, and customizable subscription options, making it a convenient choice for businesses of all sizes. In addition, ClickMeeting has proven to be a valuable platform for video conferencing and webinars, particularly during the pandemic when physical conferences were not possible. It allows users to attend conferences from anywhere on earth, providing good video quality and features like chat and screen sharing that enhance the meeting experience. Moreover, ClickMeeting has been widely used in educational settings, facilitating online education, leadership training, volunteer management, and language courses. It caters to the needs of learners worldwide with its wide range of classroom tools and learner-centered approach. Overall, ClickMeeting is a versatile tool that addresses the communication needs of various industries and organizations while offering easy accessibility and efficient functionality.

Users of ClickMeeting have provided several recommendations based on their experiences with the platform. Here are the three most common recommendations:

  1. Conducting Online Events: Users highly recommend ClickMeeting for conducting various types of online events such as video conferences, webinars, and interactive seminars. They find the platform versatile and easy to use, making it suitable for professionals who want to conduct high-quality webinars and increase collaboration and contact with many users or colleagues.

  2. Complete Conferencing Tool: Many users consider ClickMeeting to be a complete conferencing tool that can greatly enhance productivity in organizations. They believe it provides a great opportunity for companies to make work more efficient and productive.

  3. Excellent Technical Support: Users have praised ClickMeeting's technical support, describing it as excellent and fast. They appreciate the helpful assistance they receive when facing any technical difficulties or issues.

While these are the most common recommendations, it is worth mentioning that some users have suggested that ClickMeeting could improve its audio features and compatibility with remote desktop on Mac and Linux. Nonetheless, overall satisfaction with the platform remains high.

It is advisable for users to do thorough training before using ClickMeeting and ensure that it meets all their requirements. Planning ahead, exploring features and settings, and trying out sample events during the free trial are also recommended before hosting webinars or online events.

In conclusion, ClickMeeting is highly recommended by users for its versatility, ease of use, ability to conduct various types of online events, and excellent technical support.

Attribute Ratings

Reviews

(1-24 of 24)
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Score 10 out of 10
Vetted Review
Verified User
We use ClickMeeting as a tool for webinars, educational workshops, on-line meetings for support groups. It allows us to reach with our important content to many participants, it helps us to keep in touch with people who cannot attend in person in our meetings.
It offers reliable performance, we never experienced any technical problems with broadcasting. All recorded material is accessible online.
  • high quality performance
  • screen sharing
  • meeting registration
  • admitting users as presenters as a default
  • could use more clear options window
An on-line meeting with pre-registration for 40 active participants. The presenter can switch swiftly between camera mode and screen sharing and will active participate in chat online. The participants can take a survey after the meeting. Easy interface will allow bilateral comunication between presenter and participants. The quality of broadcasting is perfect for both audio and video.
Score 10 out of 10
Vetted Review
Verified User
We mostly use ClickMeeting to organize webinars and another online meetings for the teachers and educators. During the pandemic of COVID-19, all the on-site meetings were canceled. We are grateful to have some platform where we can easily meet a lot of people. Mostly our webinar takes part around 100 people on ClickMeeting and we make live streaming of Facebook, to gather another 100 people.
  • possibility to do a live streaming to Facebook or You Tube
  • easy selection of questions and comments on chat
  • a lot of tools on the board to conduct an interactive meeting
  • easier way to start or to stop the meeting without being thrown out of the room
All the webinars which we want to stream on Facebook are very well organized on the ClickMeeting platform. The support from the ClickMeeting team is excellent. We like to coolaborate with them. There was not any problems with the communication with the support teams. They really reply by a few secunds which is really helpful.
July 03, 2023

Review

Dominika Kwiatkowska | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I recommend ClickMeeting as a great tool for organizing big and small-scale webinars. ClickMeeting is very easy to use with very professional and available technical support. We mostly use ClickMeeting to organize online meetings for our clients.
  • engaging modes like Q&A mode
  • professional and available technical support
  • Easy to use
  • easy selection of questions and comments on chat
  • easier way to start or to stop the meeting without being thrown out of the room
  • Customization Options
Clickmeeting is perfect for meeting a large group of clients at one time. It works very well when we want to present a project / service.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In our non-profit organization, ClickMeeting serves as a primary tool for hosting virtual meetings, training sessions, webinars, and online events. It has become an essential part of our operations, connecting us with our team members, volunteers, donors, and beneficiaries, regardless of their geographical locations. Our use of ClickMeeting is quite extensive. We use it for regular internal team meetings, training sessions for our volunteers, webinars to educate the public about our cause, and large virtual events to engage with our donors and beneficiaries. We also use the "Event Management" feature to plan, schedule, and execute these events seamlessly. The "File Sharing" feature comes in handy for sharing relevant materials during these sessions.In essence, ClickMeeting has enabled us to improve our reach, efficiency, and engagement, making it an indispensable tool in our organization.
  • User-Friendly Interface
  • Robust Engagement Tools
  • Screen Sharing and Presentation Tools
  • Event Management
  • Customization Options
  • Integration Guides
  • Video Quality
ClickMeeting is highly suitable for large-scale webinars, remote training sessions, team meetings, and non-profit outreach events due to its robust features and user-friendly interface. However, for small team meetings or highly interactive workshops, a simpler or more specialized platform might be preferable. Also, its performance could be impacted in areas with limited or unstable internet connections. Overall, it's an excellent tool for remote communication and collaboration, but its suitability may depend on the specific needs and circumstances.
April 19, 2023

Clickmeeting platform

Score 10 out of 10
Vetted Review
Verified User
Clickmeeting is a great platform for teleconferencing and online meetings. It is very easy to use and allows for quick and convenient connections with customers, business partners and colleagues. The platform offers many useful features, such as screen sharing, virtual boards, or the ability to record meetings. Clickmeeting also provides high quality audio and video, which makes you feel like you are there. Overall, I recommend Clickmeeting to anyone looking for a convenient and effective way to hold online meetings. It takes a bit of time to get to grips with the platform at first, but it's short and there is an online help chat available. People on the chat are very helpful and available for a long time - also on weekends, which greatly improves work.
  • meetings online
  • webinar
  • edu
  • nothing
We use the platform to conduct online classes as well as meetings of the board of the association and online meetings with club members. Everything works smoothly and without jams. The quality is great. There are several ways to log in and everyone will find something suitable for themselves. Its really best!!
Maria Sarnacka | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use ClickMeeting to organize engaging online meetings and webinars.
  • Easy to use
  • Great features to create organizing engaging meetings
  • Recording
  • So far I had no problem and our not tech savy users rarely need any assistance in using it
ClickMeeting is great to use if you need a good tool to organize online meetings, webinars and internal meetings. It has many features to enage participants, i.e. sharing screen, chat, etc.
Score 10 out of 10
Vetted Review
Verified User
The choice of Clickmeeting was primarily influenced by ease of use. You can schedule a meeting very quickly. What is important for us, there can be 3 presenters of the meeting at the same time, thanks to which we can make the training more attractive thanks to the participation of several presenters at the same time. You do not need qualified personnel to operate the panel because anyone can operate the panel, even a person who is not proficient in using IT tools. An additional advantage is the recording of training sessions, chat recording and the ability to generate a list of participants. The employees are very helpful and in a very short time they answer all questions and solve all "difficult" situations. I recommend. At the beginning it was difficult to figure out how to invite participants and how to send the presenter's link in the panel, but after a few clicks everything was ok. Quick help in solving problems is very important to us. Help desk employees are able to solve any problem very quickly and effectively and answer any question at an express pace. What is important to us is: the option of scheduling meetings, recording them, saving the chat, generating the attendance list and, above all, very easy and quick contact with ClickMeeting employees. Thanks to this platform, we can 100% carry out our trainings through quick contact with participants, regardless of their location.
  • easy to use
  • helpful staff
  • reliability
  • first, find the presenter's link
  • find the chat log
  • only 10 hours of recordings on disk
Quick help in solving problems is very important to us. Help desk employees are able to solve any problem very quickly and effectively and answer any question at an express pace. What is important to us is: the option of scheduling meetings, recording them, saving the chat, generating the attendance list and, above all, very easy and quick contact with ClickMeeting employees.
Score 10 out of 10
Vetted Review
Verified User
We are an online-language school specialized on one to one and small-groups-business-language courses. We use the ClickMeeting virtual classroom on a daily basis to teach German learners worldwide. We have chosen ClickMeeting for our tution, because it offers for our needs the widest range of classroom-tools and and allows technology to be a means to a purpose and learning and the learner to be the focus.
  • uncomplicated easy usage
  • chat multilingual translation option
  • administration easy to manage
  • appealing design
  • Clear tracking of the lessons in the timeline
  • file storage in backend could be more user friendly
  • Automatic saving and sending of the whiteboard to participants
In our experience ClickMeeting works perfect for one-to-one and small group language tuition. We like the wide range of tools, well aplicable in language tuition such as the really appealing whiteboard, the great design and the easy handling of the surveys - a clear advantage compared to other providers. All materials can be prepared in advance in the room and are stored for use. All classroom tools are in view throughout the lesson, just as I have an overview and access to all materials at all times in face-to-face classroom traning.
Score 10 out of 10
Vetted Review
Verified User
In the organization, we mainly used the Clickmeeting platform for video conferencing and webinars. It helped us a lot during the pandemic, when everyone was confined to their homes and it was impossible to hold conferences in reality. We found the clickmeeting platfrom to be the best on the market in terms of features offered. Good video quality and polling capabilities make it easy to connect with webinar participants. We appreciate that everyone has the opportunity to attend the conference anywhere on earth. Using the platform we feel that our data is safe.
  • Very good video quality
  • Very simple platform to use
  • Platfrom does not require installation
  • They offer real-time support
  • Increase the number of people who can attend the meeting
The Clickmeeting platfrom will be perfect for anyone who would like to conduct conferences and webinars
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Using ClickMeeting for webinars and demos. Webinars are live and typically have at least 2 presenters. Sometimes internal, sometimes guest hosts. Demos are run via the Automated demo then we 'go live' for Q+A. for 2022 completed 28 webinars and 72 demos, for a lifetime hundreds more!
  • Automated follow up emails and attachments as well as pre-event reminders
  • Webinar set-up
  • Profile page is automatic
  • I wish I could copy an Automated webinar to save time
  • Wish the system would send an email when feedback is offered after a webinar, need to grab it from the stats page.
ClickMeeting is ideal for those that want to run lots of webinars with the ability to upload slides, send out email reminders, follow-up emails post webinar with attachments. LOVE that I can auto invite attendees to the next webinar. Downloading attendee list make it easy to add to emails to a drip email campaign after the webinar.
Score 10 out of 10
Vetted Review
Verified User
We are still thrilled with the possibilities ClickMeeting offers us in terms of our webinars and online meetings! We are now working with this platform for the 3rd year and would not want to miss it. A positive aspect is the reliable and fast support via live chat - super!
  • Webinars and online meetings
  • Upload on Demand
  • Live chat for support
ClickMeeting offers the possibility to organize live webinars, on demand webinars or meetings - we use all this in our company regularly
Score 10 out of 10
Vetted Review
Verified User
In the beginning we use ClickMeeting to organize external webinars for dedicates target groups so we could share our knowledge about searching for missing people etc. But after some time it appeared that the tool perfectly suits also for internal meetings and appointments as many of our employees and associates work remotely and live outside Warsaw where our office is situated. So ClickMeeting allows us to communicate better within our organization.
  • available in Polish
  • easy to use
  • quick access to helpdesk
  • does not require downloading
  • clear interface
  • do not see many room for improvement
  • the tool suits us as it is
ClickMeeting is a good tool for every company which employs employees and associates working remotely - it helps to stay in touch with them. Moreover the meetings can be recorded. Thanks to this platform we also managed to increase the number of webinars and short on-line trainings on missing persons, runways and searching for missing persons. These are very important issues, so we want to spread reliable knowledge, and this is possible thanks to ClickMeeting.
Score 9 out of 10
Vetted Review
Verified User
I use ClickMeeting for an online educational conference for teachers. We organize a series of webinars on various topics connected with design thinking.
  • great support via Messenger
  • stability of the platform
  • I can add my own branding very easily
  • low limit for video-on meetings
  • it's difficult to find details about activities particular participants during the webinar
  • it's not possible to send combined invitation eg. for 3 webinars in 1 e-mail
It's a great platform for for single webinar forms, even with a large audience, where speakers present the topic to participants with interaction in a chat or with the use of other functionalities (eg. surveys).
It's not the best option if you want to gather a lot of people with the camera on.
Score 10 out of 10
Vetted Review
Verified User
In HumanDoc we have been using ClickMeeting mainly for organizing webinars during pandemic but soon we realized that it can also improve workflow within our organization. Our foundation consists of two teams working from different cities. Therefore, it's great to have a tool thanks to which we can meet and share ideas on weekly basis.

The biggest advantage of this tool is the fact that it can be easily navigate from any browser and it doesn't have to be downloaded.
It works smoothly even with the quite huge number of users (we checked it out while organizing online film festival).

The events' final reports enable us to create even better webinars.
  • Live chat is much more efficient during a meeting than hundreds of members popping up in their camera boxes.
  • Adding new presenters during a conference is a great option!
  • Final reports after the webinar give us a lot of data that inspires us to set up brand new goals.
  • Nothing to complain about, sorry ;)
Recently our foundation has organized a webinar for Ukrainian refugees who wanted to find out how to enroll their children Polish kindergarten.Thanks to ClickMeeting perfect video and audio quality our experts could share their presentations and talk to hundreds of Ukrainian mothers who were taking part in this event through their mobile phones. The Q&A round helped our audience to understand the whole process even better. The webinar was a huge success, and as it was recorded and is hanged in our Facebook profile, it can still serve these ones who need help with this specific topic.
Score 10 out of 10
Vetted Review
Verified User
I use ClickMeeting to conduct business meetings but also as a tool to provide services such as conducting distance training and webinars in the e-learning area. Thanks to ClickMeeting, I don't have to waste time getting there. It's also easier to manage time because I can simply signal to the client that time is up. Real-world meetings are often prolonged and, in my opinion, can be less productive. And it's not possible to just walk out...
  • ClickMeeting is user-friendly, the admin and user panel is simple, intuitive!
  • When conducting training, you can use default settings such as edu mode and it saves time, I don't have to worry if I'm sure I've muted everyone and if I'm the only one visible.
  • ClickMeeting is also integrated with the Moodle e-learning platform, so it's a great support in organizing blended-learning processes.
  • In my opinion, ClickMeeting is developing in a very good direction and I for one do not see any limitations for today.
ClickMeeting is a very interesting platform to use for e-learning. The manufacturer provides an open API, so it can be integrated with various LMS platforms. This allows you to build development paths in a blended-learning model! The learning process of this tool and its implementation is fast. The platform can also send reminders about upcoming events, so you don't have to do it manually. The technical support and level of customer service deserve a high rating. The advisors are geared to help and have a lot of subject matter expertise. I was positively surprised by the fact that the chat transcript can be sent to an email address and then you can return to it with peace of mind.
Score 10 out of 10
Vetted Review
Verified User
We started using the ClickMeeting platform last year. Initially, it served us primarily as a webinar broadcasting tool. They are aimed both at professionals comprehensively dealing with the subject of disappearances, as well as at people affected by the problem of the disappearance. Over time, it has also turned out that this tool is also ideal for internal use, e.g. when you need to organize a team meeting. We currently use the ClickMeeting platform in these two ways:

• Internally to create team meetings or Foundation management

• Externally to organize webinars.

We value the CM platform primarily for its ease of use. Setting up a new event only takes a moment and is very intuitive. It is also a huge advantage that the platform does not require downloading the application - it works on different browsers without any problems. This is very important because both the host and the participants of webinars often use different computers and software. We also value the platform for good video and audio quality, as well as quick technical support.
  • Intuitive to use
  • The ability to connect from the browser level.
  • Good visibility of the chat.
  • Automatic webinar recording
  • Simplifying the creation of a registration section for webinar participants (including placing in a more visible place consent to the use of personal data of participants who register for the webinar).
As mentioned before we currently use the ClickMeeting platform in these two ways:

• Internally to create team meetings or Foundation management.

• Externally to organize webinars. In our opinion CM platform works well in both cases. We are satisfied.
Score 9 out of 10
Vetted Review
Verified User
I use ClickMeeting to conduct webinars and meetings with my team. I really appreciate the high video quality and the clear admin panel. I find the automation of meeting recording and the ability to prepare the meeting in advance and save the settings (including the boards with graphics and the Q&A option) very useful. I organize and conduct live webinars with many participants. I use chat so users can ask questions of the guest, and displaying the content of participants' questions greatly enhances communication.
  • High video quality
  • Ability to prepare the meeting in advance and save the settings
  • Displaying the content of participants' questions
  • Inviting participants from previous meetings should allow you to select speakers separately
  • Meeting in a browser is more often less stable than through an app
ClickMeeting works very well for running periodic meetings of teams of several people to discuss project work and also for hosting webinars for many participants (more than 100 people). Managing webinar participants and chat is not very difficult even for a person who simultaneously conducts an interview with a guest.
March 22, 2022

Easy & Realible

Dominika Jajszczak | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use ClickMeeting for open educational webinars for women on a nationwide scale.
  • Quality of video
  • Quality of sound
  • Live transmissions on social media
  • Managing the users data base
It has all that you need. Easy interface, a lot of functionalities. You can take care of the entire process of organizing and broadcasting the webinar - starting with inviting previous participants and ending on downloading the recording of the webinar and automatically sending certificates to your users.
Score 9 out of 10
Vetted Review
Verified User
ClickMeeting is being used in various departments of our organization and it helped in conducting a meeting with our colleagues as well as with our customers. It has helped in doing effective communication and we can connect to whoever we want without any difficulty. It helped in enhancing our business reach.
  • It facilitated us with private chat.
  • Good quality of audio and video without any interruption
  • Its screen-sharing feature is amazing.
  • Its pricing is unfair.
  • Its system lags with more number of attendees.
  • Its customer support is not supportive and responsive.
It is the perfect tool for business meetings. We are using it for some time and haven't faced any trouble with the quality of audio and video. Plus its screen sharing feature helps make the meeting more interactive. It is not appropriate if there is a meeting among 50 plus members as it starts lagging.
Score 1 out of 10
Vetted Review
Verified User
Attempted to use ClickMeeting for a national meeting and it was a complete disaster without audio for the participants. There was no customer service available to troubleshoot.
  • None.
  • Lack of customer service.
  • Misleading web site.
  • Poor instructions.
  • Not easy to follow.
Do not rely on ClickMeeting for a important meeting. There is no customer support. The website is hard to follow and the performance is shamefully inadequate. I have been waiting for 36 hours for a response to my customer support "chat" which goes through the pretense of a queue and then says "no activity" when it gives a prompt to start the chat. This is on an account that is paid in which there is a promise of prompt customer support.
Boyd Wason | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Marketing developed a new webinars series and trialed Clickmeeting as our dedicated webinar platform. We were looking for good functionality and value for money.
  • Good functionality.
  • Flexible packages.
  • While we successfully trialed the platform, it failed on the day of our webinar to allow our second presenter to successfully join. We could see him as a presenter, but couldn't get video or audio from him. This was after 30 mins of mad panic from my team to get the problem resolved.
  • We had to go live by holding an iPhone up to the host's mic, as we were in different locations.
  • Once we did go live we encountered a second issue. Many of our participants started to complain in chat that the feed was stalling every 40 seconds for about 2-3 seconds. While we had excellent feedback on our content, many ended up leaving because of the platform issues.
We would not use it again.
Tyler Juhola | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It was being used to give a demo of our software platform every 2 weeks as a webinar. It was only used by myself as I was the one giving the demos. We were trying to drive attendees to it through our site and would hold the webinar at a specific time every 2 weeks. The idea was to use it for sales, have prospects get a full look at the platform live without having to engage directly with a salesperson.
  • It worked very well for holding the webinars. We never had any outage issues or bugs. The chat worked well and was easy to customize in times where we were hiding the chat vs opening it up for everyone.
  • The UI was very straight forward as well and didn't require people to download a whole application to watch.
  • The presentation capabilities were numerous, you could show a slide deck from Google, a PowerPoint doc, or a video seamlessly.
  • If you were using multiple monitors, you had to run the meeting off of the your primary one, or you wouldn't be able to see the mouse move around in the presentation, which was a problem for our online demoes. I use a laptop and larger monitor, so running the demo off the small laptop screen wasn't ideal.
I really liked it for giving webinars with people outside of the organization, where you need to keep some info/data blocked from their views. I tried using it as a screen share software for sales calls however and it wasn't ideal.
Elaine Foster | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We utilize ClickWebinar to train our new members on the requirements and payment for their position. We use ClickWebinar mainly as a training tool for new members for 2 departments in our organization: Customer Success and Marketing. It allows us to give presentations to many people at once, while allowing the attendees to ask questions and receive answers in real time.
  • ClickWebinar allows large numbers of attendees - something that other video-chat or presentation platforms limit
  • ClickWebinar allows for several types of media to be presented, including slideshows, documents, YouTube videos, and polls
  • ClickWebinar is glitchy. We've run into a lot of issues with freezing, lack of audio/visual, participants unable to join, etc., even when our internet connections are good and functional otherwise
  • ClickWebinar can be expensive. There are a LOT of options for customization - which is great - but it feels like a lot of little things are, cost-wise, large upgrades
ClickWebinar is great for large meetings with only one or two presenters. If you're planning a collaborative meeting with a smaller group, use another platform that will allow you to all participate via audio/visual. ClickMeeting allows 150+ participants via chat only, so it's best use is for training.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ClickMeeting is used across various departments due to those that work remotely. Previously, our company used telecon-type technology, where the individual(s) would call in during the meeting. Unfortunately, while they could hear the meeting, they couldn't see important information being displayed through visual slides. ClickMeeting allows the visual element to play a role in the meeting.
  • Previously, my company relied on PowerPoint slides to display company-based statistics and information. Then, following the meeting, these slides would have to be emailed to those who participated. Now, with ClickMeeting, the individual may chose to save the meeting as it is progressing.
  • ClickMeeting allows for not only verbal and visual interaction, but also a chat-based textual interaction - all simultaneously.
  • Most meetings involve management plus lower-level employees. ClickMeeting allows management to privately chat during the meeting without involving different departments or individuals that may or may not need to be privy of the information management is discussing. All the while, the meeting may continue uninterrupted.
  • As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
  • Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
  • Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.
ClickMeeting is perfect for businesses that wish to communicate visually and verbally without borders. Virtual meetings are becoming more commonplace, and it's important that the software continues to evolve with the every expanding needs in the private and public sector. I feel that ClickMeeting can not only be used in business, but also within an educational institution.
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